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If your question is related to the following company, please contact via customer service Hotline,

KGI Bank : 24 hours
(02) 8023-9088 / 0800-255-777 

KGI Securities : Monday to Friday 8:00AM- 6:00PM (Except for non-trading days)
(02) 2389-0088 / 0800-085-005

China Life : Toll free number
0800-098-889

CDIB : (02) 2763-8800